FAQ
General FAQ
Click here to register for the Online Empowered Parent Conference. The Online Empowered Parent Conference works with any schedule. This is a prerecorded conference to complete at your own pace. Once you are ready, click on the “register” link and you will be taken to the cart where you can select the appropriate quantity for all participating adults in your family. Once this number has been entered simply click “Add to Cart” then fill out the billing information and select the checkout button.
Online Empowered Parent Conference: $195.00 for the 1st adult and $100 for the 2nd adult
Weekend Success Camp: $195.00 per adult and per child
Parent Support: $24.95 per month
Behavioral Summer Camp: $3,000 for boys only. First come first serve with non refundable amount of $500 retained (per camper) up to May 15th. No refunds after May 15th.
****Summer Camp sells out each year due to the limited spots available. Parents can pay a deposit of $500 to hold their child’s spot for Summer Behavioral Camp BEFORE registering and completing the Empowered Parent Conference and Weekend Success Camp. Paying a deposit upfront will guarantee your child’s reservation for Summer Behavioral Camp.
Installment payments can be arranged however full balance must be paid prior to May 15th for Boys camp. To inquire please email melissa@theparenthelpcenter.com****
For parents that may be wondering how to accomplish all programs prior to summer camp you can do this a few different ways:
- Take the online Empowered Parent Conference at your convenience but, must be prior to coming to Weekend Success Camp.
- The first day of Summer camp for your child will fall on a Weekend Success Camp weekend. Paying for Summer camp includes your summer camper’s cost at Weekend Success Camp. You only need to register and pay for the remaining family members that will attend Weekend Success Camp. This will require one trip to Jacksonville to drop off, and one trip to pick up your child from summer camp.
- The other option if you cannot wait for the beginning of summer camp to get started, is to take your Online Empowered Parent Conference, and then take the next available Weekend Success Camp (see calendar). Then simply drop your child off for Summer Camp and pick them up once summer camp is over.
Online Empowered Parent Conference non refundable fee of $75 will be retained for the first parent. Second parent (if purchased) non refundable fee of $45 will be retained. The license for the Online Empowered Parent Conference expires 90 days after purchase or immediately after completion of the course.
The Weekend Success Camp non refundable fee of $55 (per paid participant) will be retained up to the day before Camp. The day that Camp begins there will be no refunds. The Online Empowered Parent Conference and Weekend Success Camp paperwork must be completed prior to Weekend Success Camp. The Parent Help Center reserves the right to cancel Weekend Success camp at any time. If the Parent Help Center cancels Weekend Success Camp, the parent will receive a full refund for the Weekend Success Camp registration fee.
If you wish to cancel your parent support subscription, you must do so at least 30 days before your next payment is scheduled to draft. Failure to do so will result in a full charge of your next month’s payment. *6-month or 12-month pre-paid subscriptions will have the remaining balance refunded once the 30 days notice is received.
Summer Camp non refundable amount of $500 will be retained (per camper) up to May 15th. No refunds after May 15th. The Parent Help Center reserves the right to cancel Summer Success Camp at any time. If The Parent Help Center cancels Summer Success Camp, the parent will receive a full refund for the Summer Success Camp registration fee.
Weekend Success Camp is a camp for both parents and their children. The price is per parent and per child. You may enroll in Weekend Success Camp only after you have completed the Online Empowered Parent Conference. Weekend Success Camp is not a drop-off program for someone to fix your child. At least one parent must attend the weekend long camp with their child. Weekend Success Camp shows the Parent how to implement what was taught in the Online Empowered Parent Conference and teach the Child how this new lifestyle works.
We work with children between the ages of 8-17.
The behavior of one child affects the whole family. Every family member over the ages of 8 years old should be present at Weekend Success Camp to learn a new way of behaving and relating as a family unit. Because most of your attention has been focused on your strong-willed child, you may not be able to see just how much of this child’s bad behavior has rubbed off on your other children.
Outside of paying for Camp, each person must have filled out and signed the required forms (sent after purchasing) or will not be allowed on the premises. We are required to have these forms filled out for each person attending. Anyone that attempts to enter the property without having completed these forms will be considered trespassing.
The Parent Help Center was founded in 2000.
We have assisted numerous families from diverse countries. Steps/Options for out of town families:
Online Empowered Parent Conference – this can be done at your convenience from any location with Internet access.
Signup for the next available Weekend Success Camp which can be found under the calendar tab.
It is not possible for your family to attend the Weekend Success Camp before completing the Online Empowered Parent Conference. Why does the Online Empowered Parent Conference need to be attended before a family is allowed to register for the Weekend Success Camp?
You have not been trained on what to do when your child returns home.
Weekend Success Camp is more about the parent than the child. This program is where you get to see how to do what we taught in the classroom. You would not understand what we are doing or why we are doing it without the Online Empowered Parent Conference.
You have not been able to show your child a changed parent, which is the biggest key to getting behavior change.
Everything we do is foundational. You cannot start at the end and work back to the beginning.
We currently have no grants or scholarships available. We will try to help everyone who is willing to work and help themselves. If there is a need for payment plans, or deposits please contact Melissa@theparenthelpcenter.com.
The parent still has to attend the Empowered Parent Conference, and Weekend Success Camp (which is the beginning of the Summer Behavioral Camp) before the child starts Summer Camp. The Empowered Parent Conference, and Weekend Success Camp (included in the price for the child attending summer camp) are standalone programs with their own registration costs.
Parents FAQ
The Empowered Parent Conference is for the parents only.
The online conference costs $195.00 for the 1st adult and $100 for the 2nd adult.
No, your children should not participate in the Online Empowered Parent Conference or view the material in the book.
It will be very hard for the average parent to change the unwanted behavior without support. These weekly Parent Support Group meetings provide that support. This is where we make sure that parents are implementing the curriculum the way it was taught and that children are held accountable for their actions.
We teach The Parent Project curriculum with a 100% commitment to the book. We believe that if parents will follow this book, it will save their children. To learn more about the program, visit www.parentproject.com.
We have weekly conference calls and webinars. The $24.95 monthly parent support fee pays for the weekly support meetings for out-of-town parents.
From time to time, we will come where someone is willing to host the conference and cover our travel expenses. Most times, we find churches are more than willing to sponsor the conference. We offer a reduced participant fee for church-sponsored conferences with more than 25 participants. Our travel expenses will need to be covered in advance. For information please contact Glenn@theparenthelpcenter.com
We do not work with juvenile delinquents—that is what the Department of Juvenile Justice does. We work with good children making bad choices.
Most of us (parents) feel we are parenting failures when we can’t stop unwanted child behavior. Being a parent is all about being a good teacher. Remember, our children are still children, and they still need to learn a lot more about controlling their emotions. Children seem to hit or strikeout when they are frustrated. When our children think we don’t understand what they are saying or we don’t give them what they want, they act out.
Sometimes children misbehave because it gets a strong reaction from us. When our children sense something bothers us, they will keep doing it. Stay calm. Our children will repeat their most annoying behaviors because it gives them emotional power. Most children will never stop testing to see how much power they have or where their boundaries are. Home is the best place to experiment with rules because it is a safe and loving place. Your role as a parent is to respond with clear boundaries and consequences, all in a consistent manner. Work the plan.
Children cannot get what they want until you get what you want. You will have to practice working the plan several times before they realize that you mean what you say. It will take time, but, based on our teaching methods, children will learn that bad behavior does not get them what they want.
Most of today’s children have very little patience or thoughtfulness. As parents, we need to take the time to teach our children that we will not jump at their every wish. For example, you can take a few extra minutes before responding to their request. Gently but firmly, teach children that other people have needs, too. Show them by your example. Model the behavior that you expect from your child. Children need to learn they can get things by being nice, not by being angry.
For the strong-willed child, you will have to stand up to them. Yes, the behavior may escalate. Stick to your parenting plan and give children choices. You cannot control them. So, you must convince them that they are in control of their actions.
In time, our children will learn to control their emotions because of your consistence in enforcing the house rules.
Privacy FAQ
Parent Help Center Privacy Notice
This privacy notice discloses the privacy practices for TheParentHelpCenter.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via support@theparenthelpcenter.com.
Summer Camp FAQ
We prefer that the children are not aware of what they are going to do at this camp. Many times (especially for strong willed children) informing the child that they will be attending a behavioral camp only creates more of a problem for staff when you arrive with your child.
Please arrive no earlier than 8:30pm EST before camp start time of 9:00pm EST as listed on our calendar. There is nothing to do until camp starts, please do not come early.
Please bring the list of items below (label your child’s clothing with their name on everything brought) that were sent via email at the time you purchased Summer Camp.
- 3 sets of clothing (t-shirts, shorts,underwear).
- 2 pair of work shoes (can be tennis shoes – no flip flops).
- Toiletries (toothbrush, toothpaste, deodorant, etc.).
- Liquid soap and/or liquid shampoo. Unscented is preferred.
- Any medications they will need along with instructions for administering. Medications must be in the original prescription bottle with the correct dosage information.
You may also send “sun shirts” (SPF blocking outerwear) if your child burns easily. We provide all linens for the kids.
For the Weekend Success Camp Weekend portion, Adults will sleep in our Bunkhouse. There are bunk style beds. One bunkhouse for women and one bunkhouse for men.
The Children will sleep in single tents on the same property as the parents.
For Summer Camp- Children can earn sleeping inside the air conditioned bunkhouse. Remember this is a camp for strong willed children, and is designed to teach them appreciation for your environment as well as responsibility for their actions, and work ethic.
There are no more than 7 kids per staff member as per the FL state regulations. Additionally we group the children (ages 10 and below and children 11 and up), based on age, and work with them separately.
We take the safety of the children very seriously. There is a staff member on duty each and every night, as well as motion detectors and cameras throughout our camp.
Our screening is based on the documentation provided by the parents. No one with a juvenile record is accepted and we only work with good kids making bad choices.
All staff must be verified through the Department of Children and Families background screening process.
In addition to our staff having background checks through the Department of Children and Families. As an organization, we have a combined 20 plus years of working with at risk children, Crisis Intervention training, CPR, and Parent Project facilitator training. There are also Fire Fighters, EMT, and Police Officers that work with us regularly throughout camp.
They lose privileges. We are well versed in dealing with this type of behavior and are very gifted in teaching children that for every decision in life there are both positive and negative consequences. If however, they become dangerous to themselves or others, law enforcement will be contacted and the parent will be required to pick up the child. This is for the protection of all children and staff at camp.
Writing letters is the way we prefer communication be handled. We will also post pictures of your children regularly and the work they are doing through our private Facebook page for summer campers.
Because Summer Camp starts with our Weekend Success Camp experience, we adhere to our regular Weekend Success Camp policy. This states that every minor child on the premises, must participate as a “Camper” and are not allowed to stay with parents in the bunk house. Upon receipt of payment for each sibling, your other children may attend the Weekend Success Camp weekend (and we encourage you to do so) and leave with you once the weekend is over. Remember this is a lifestyle change, and it doesn’t work if/when you try and implement one set of rules for your non-compliant child and another set of rules for your other children. We believe that Changed Parents will see changed kids. This means changing the environment for the entire family.
We help you to a growing and loving relationship of mutual respect.